Thank you for visiting Model Ship Master.   We appreciate your business.   Please let us know how we can assist you.  

It is best to email us at services@modelshipmaster.com if you have questions about commissioning a model or about existing models.   In case you have to call, our toll free number is (866) 278 1278.   (PLEASE do not call at all to ask for price reduction or for evaluating your models.)   Please leave a message if your call is not answered.   We  are very busy with model construction (we do not have a dedicated receptionist) and often can not pick up the phone every time.   We'll either Email or call you back within 48 hrs.

Note that all models are in stock unless otherwise noted.  Models are shipped within 7 days after payment received.  Delivery to the East Coast usually takes 5 business days; West Coast 3 business days.   If you must have your model shipped sooner, please leave a note during the checkout process. 

Large-volume wholesalers please do not call, as we do not make models fast enough for our own operation and can not send you more than 2 models--if they are in stock--at a time.   And due to our thin margin, we will not be able to give you more than 10% discounts. 

Model suppliers (especially in Asia) do not call at all, as we do not carry inferior, mass-produced, toy-like , deadly wrong copycat products that would devalue our customers' pride homes and businesses.   Thank you for your due diligence.